The Billing & Payments screen:

  • Shows recent transactions for your account
  • Helps you manage your payment methods
  • Applies coupon credits to your account
The Billing & Payments screen shows billing transactions and manage payment methods.

The following tabs are available:

  • The Billing History tab displays recent charges and payments. Each transaction includes the following details:

    Detail Description
    Date Date the transaction was recorded
    Description Description of the transaction
    Reference Reference number
    Amount Transaction amount

    Billing details may vary between regions.

    When you select a billing transaction, a Download icon appears to the right of the amount.

    Use the download icon to download a PDF for the selected invoice.

    Select this to download a PDF invoice for the associated charge.

    A Pay Now button appears in selected regions.

    Use the Pay Now button to Pay your invoice in selected regions.

    Select this button to pay your invoice.

  • The Payment Methods tab lists your current payment methods. You can add a new payment method, associate different payment methods with specific subscriptions, and remove payment methods.

    The Payments Methods tab helps you manage payments for your subscriptions.

    Select Add Credit Card to enter new credit card details.

  • The Credits tab shows coupon credits that have been applied to your account, if any.

    The Credits tab lets you apply coupons to your account and shows credits that have already been applied.
    Detail Description
    Code Coupon code
    Coupon Amount Amount credited to your account
    Current Balance Amount left
    Date added Date applied to your account
    Expiration Date Date the amount expires

    To apply a coupon, enter the code and then select the Apply button.

Download invoice

To download an invoice:

  1. Sign in to the Redis Cloud admin portal. (Create an account if you don’t already have one.)

  2. Use the admin console menu to select Billing & Payments and then make sure the Billing History tab is selected.

  3. Locate and select the invoice.

  4. Select the Download invoice icon displayed to the right of the invoice amount.

    Use the download icon to download a PDF for the selected invoice.

The invoice is downloaded as an Acrobat PDF file. Use your browser’s download features to manage the file.

Add payment method

To add a new payment method:

  1. Sign in to the Redis Cloud admin portal. (Create an account if you don’t already have one.)

  2. Use the admin console menu to select Billing & Payments and then select the Payment Methods tab.

  3. Select Add credit card and then provide the details.

    Select Add Credit Card to add a new payment method

  4. If your billing address is different from your account address, locate the Billing address section, deactivate Use account address, and then provide the appropriate details.

    Deactive the Use account address slider to specfy a different billing address.

  5. Use the Save Card button to save your changes.

    Use the Save Card button to save new payment details.

Apply coupon

Coupons apply credits to your Redis Enterprise Cloud account. To redeem a coupon:

  1. Sign in to the Redis Cloud admin portal. (Create an account if you don’t already have one.)

  2. Use the admin console menu to select Billing & Payments and then select the Credits tab.

  3. Enter the coupon code and then select the Apply button.

    Use the Apply button to redeem a coupon.

The value of the coupon is applied to your account when accepted.

For help, contact Support.