When RedisInsight doesn’t behave as expected, use these steps to see what the problem is.

For additional configuration options, such as changing the default port, go to: https://docs.redislabs.com/latest/ri/installing/configurations/


To get detailed information about errors in RedisInsight, you can review the log files with the .log extension in:

  • Docker: In the /db/ directory inside the container.
  • Mac: In the /Users/<your-username>/.redisinsight directory.
  • Windows: In the C:\Users\<your-username>\.redisinsight directory.
  • Linux: In the /home/<your-username>/.redisinsight directory.
You can install RedisInsight on operating systems that are not officially supported, but it may not behave as expected.

We are happy to receive your feedback at [email protected].

Using behind a reverse proxy

When you configure RedisInsight to run behind a reverse proxy like NGINX:

  • Since some requests can be long-running, we recommend that the request timeout is set to over 30 seconds on the reverse proxy.
  • Hosting RedisInsight behind a prefix path (path-rewriting) is not supported at this time.