Redis Enterprise Software requires DNS to be properly configured to achieve high availability and fail-over regardless of where it is installed.

Here, you learn how to configure AWS Route53 DNS resolution.


You need to have a domain name registered. Then, either you need to have Amazon’s Route53 as the primary/master nameserver (NS) for this domain or for a delegated zone under this domain. Finally, you need to have the zone (either the whole domain or a sub-zone) defined in AWS Route53.

How does Redis Enterprise Software achieve failover?

When your application wants to connect to a RS database in a three node Redis Enterprise Software cluster, it connects to any node in this cluster using its fully qualified domain name (FQDN), for example “”. It needs to know the IP address associated with this name and asks the top-level nameservers (.com) for the list of name servers in charge of Then, it asks these name server (one after each other in case of failure) for the name servers in charge of, and finally, it asks these name servers (one after each other in case of failure) for the IP of At the end, it connects to this IP address. All this process is obfuscated from the application and is done by the resolver, a system library.

Your name servers are in charge of So, they are able to give the name servers in charge of your cluster. RS embeds a name server in each node. The nodes are in charge of the cluster zone resolution and are able to give the IP address of any node in the cluster. When everything is working, whichever is the top-level nameserver asked, it gives the list of name servers for your enterprise domain, then whichever enterprise name server is asked, it gives the list of cluster name servers (the cluster nodes), and whichever is the node asked, it returns the IP address of the requested node name.

If the cluster nameserver (node) asked is down, given the resolution process, the resolver tries to ask another name server (node) from the list and gets the requested IP address. That’s the standard DNS resolution behavior, in few words.

Now, when a cluster node dies, for whatever reason, the other nodes can not reach it anymore and replaces the IP address associated with his name by the IP address of another node in the cluster’s name servers. It means that the failed over IP address is never returned anymore by the name servers to any requested FQDN, and that two of the FQDN have the same IP address. Basically, it means that whichever node FQDN your application is asking to resolve, it always gets the IP address of one node in the cluster that is healthy, up and running and the connection succeeds.


After the theory, we can go through the hands-on steps to achieve this configuration with AWS’s Route53 DNS as your domain or sub-domain official name server.

If you would like to watch a video on the process, here you go.

Connection to AWS Route53

The first step is to connect your browser to AWS and to login into the administration interface. Then, you have to go in the Services menu at the top of the page and click on the Route53 menu item:


Make sure you have registered a domain, and that you have defined Route53 as the primary/master name server for the whole domain or for one of its sub-domains. You should have at least one zone in Route53. Click on the Hosted zones link to open it:


Route53 is now displaying the list of the zones that you defined. You need to click on the zone in which you want to define your cluster, in my case:


Nameserver records creation

The next step is to create the record that returns the IP address of the name servers in your cluster, that is one of the nodes. To create the first name server IP address resolution record, you need to click on the Create Record Set blue button at the top of the list:


This record is only used to resolve the IP address of the cluster name server to query, it is not used by the application to connect to the cluster. This kind of record is an A record type and associates an IP address to a name. To avoid the whole resolving process each time that a name is requested, the results are cached in the forwarding DNS and in the application’s resolver library. Given that the IP address associated with a node can change when the related hardware fails, the information needs to expire quickly, otherwise, the node fails, the name servers reflects the failover, but they are not queried again and the local resolver still returns the IP of the failed node. This is the Time To Live (TTL) field associated to the record.

So, you need to enter the name used as the name server’s name, despite that it could be different, I suggest that you use the node name. You need to enter its IP address, to set the TTL to something short, I’ll set it to one minute. This is the maximum amount of time that the record is kept in cache of the resolver and of the forwarding DNS. If the node goes down, the resolver still uses this value until the record expires in his cache, but as the node does not answer, the resolver tries the next name server in the list (he has the A record because he needed to know the IP of the first name server, and if he needed this IP, he already had the name server list).

Finally submit the first name server’s A record to Route53, using the Create button at the bottom of the right panel:


You want (and need) to have all your cluster nodes acting as name servers, so you have to repeat these steps for all your nodes and you should get a list of A records in Route53 interface:


Now, the client-side resolver and the forwarding DNS can reach the cluster nameservers by their IP address, if they know what are the names of the cluster’s name servers. That’s the next point.

Defining the nameserver list for a subzone

Here, the idea is to provide the list of the cluster nameserver’s names to the resolvers and the forwarding DNS, so that they can resolve the IP address of one of them and query it for node’s IP. To achieve that, we have to define a new record in Route53, an NS record for Name Server record. So, once again, we click on the button to Create [a] Record Set and we enter the relevant information in the right panel.

The name is the name of the cluster, if your cluster nodes are, then the cluster name is Remember, the resolver asks “who are the name servers for zone “. The name is the searched key, the record type is the field. In our case, the resolver asks for the `NS` record type to get the nameservers list of the clustername, so we have to choose this type. A short TTL, such as one minute, is a good idea here, too. And we have to enter the node name list in the text box. In other DNS, we would have to create one NS record for each item, but *Route53* takes care of that for us. I also have the habit to end these records with a final dot, it is not a typo, because some other DNS require it and it does not seem to be an issue with *Route53*. At the end, we can click on the *Create* button:


Congratulations, you completed the Route53 DNS configuration for your Redis Enterprise Software. Let’s check what you have.


You should end with several name server A record (one for each cluster node) to be able to reach any of them by its name. You should also have one record that lists the nameservers names for the zone (cluster):


If your cluster nodes are healthy, up and running, with DNS network ports unfiltered, you can test the configuration. Who are the nameservers in charge of the resolution in the cluster:

dig ns

; <<>> DiG 9.9.5-9+deb8u9-Debian <<>> ns
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25061
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

; EDNS: version: 0, flags:; udp: 4096

;; ANSWER SECTION: 3409 IN NS 3409 IN NS 3409 IN NS

;; Query time: 31 msec
;; WHEN: Tue Feb 14 16:49:13 CET 2017
;; MSG SIZE  rcvd: 120

You can see that the name are given a prefix of ns-. This answer does not come from Route53 but from the cluster nameservers themselves.

Now you can either install and configure your nodes, if not already made, or connect your client, using the cluster name (not the IP address).